Office Policies: Please take a moment to review our office policies. These guidelines have been implemented to enhance our efficiency and ensure that we can provide the best possible care to you. We appreciate your understanding and cooperation as we strive to improve our services.

• New patient forms are sent by text AND email. They must be completed before your appointment.
• Bring your insurance card(s) and a method of payment for your visit.
• It is YOUR responsibility to verify that our practice is in network with your medical insurance.
• Co-pays, deductibles, and co-insurance are due at the time of service.  We do not accept personal checks.

•  Please arrive 10 minutes prior to your scheduled appointment time. If you are late and there is not enough time to provide proper care during the visit, we reserve the right to re-schedule your appointment. 
• If we have to cancel your appointment because you are late OR if you cancel your appointment less than 24 hours of a business day OR if you no show, you will incur a $75 no show fee for an office appointment or $150 for an EEG appointment.  
• If you have had 3 consecutive cancellations and/or no shows we reserve the right to discharged from you the practice.
• New patients that have missed or cancelled 2 consecutive appointments will not be able to schedule another appointment at the practice.

•  KEEP TRACK of how much medication and refills you have remaining. When requesting a refill, state name of medicine, dose of pill, and how much is taken each day. Allow up to 3 business days for refill requests to be completed.  Refills are not provided outside of office hours.  If you have a controlled prescription, you will need a follow up every 3 months to receive refills. Refills for controlled medications (ie: stimulants) require an office visit every 3 months.

   

• All patients must register to our portal, Elation passport. This is the preferred mode of communication for NON URGENT matters. Allow up to 24 hours to respond to the messages. Any urgent messages should be called into the office. You should call 911 for an emergency.

• Completion of other paperwork, such as school forms, are subject a $25 fee and may take up to 7-10 days to complete.  
• Results for EEGs and sleep studies may take 4-6 weeks. 

• THERE IS NO AFTER HOURS ANSWERING SERVICE. Dr. Quraishi is on call 24 hours a day, 7 days a week. Therefore, please call after hours only if your matter is urgent and you need to speak to the doctor. 

   

• IF YOUR CALL IS A MEDICAL EMERGENCY, CALL 911 – NOT THE OFFICE.